RUNNING CRYSTAL CERAMIC CUP

Height (max): 5 ½ inches

Width (max): 3 ¼ inches

Read care instructions for this product here.

SHIPPING & DELIVERY POLICY

Last updated November 01, 2023

This Shipping & Delivery Policy is part of our Terms of Use ("Terms") and should be therefore read alongside our main Terms: http://www.aehko.com/our-terms-of-use.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

Curbside pickup is available for We provide pick-up services for customers in the Greater Los Angeles area. This pick-up service only applies to medium to extra-large furniture purchases. Pickups are available We will email you to set a pick up time.

We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Shipping Fees

We offer shipping at the following rates:

Flat Rate Shipping (Small Items Only)

4 - 7 Business Days

Ground Shipping

4 - 7 Business Days

Freight Shipping (with Crate Fee)

15 - 25 Business Days

Organize Your Own Crating & Shipping (Medium to XL Furniture only)

Order Pick Up (Medium to XL Furniture only)

All times and dates given for delivery of the products are given in good faith but are estimates only.

Please note that medium to extra-large furniture pieces will incur freight shipping fees. Packages larger than 2 cubic feet are freight shipments; freight costs may exceed $600. We build a crate for your piece to be shipped in to protect your furniture until it reaches its destination. This crate service is built into your total freight shipping fee. You may organize crating and shipping yourself for a small fee.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Not all shipping methods are available for certain items

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WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: http://www.aehko.com/our-return-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

§ Email: contact@aehko.com

RETURN POLICY

Last updated November 01, 2023

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at contact@aehko.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

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aéhkō

Attn: Returns

RMA #

1238 W 55th St Los Angeles, CA 90037 United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

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REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

● Large Pieces Over 25 Pounds

● Ceramic Pieces

● Items With Signs of Use (watermarks, scratches, etc.)

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

● A 10% restocking fee will be charged for all returns in excess of $500.00.

● Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: contact@aehko.com